Medical CNC Project: How We Solved a Challenge for a U.S. Client

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Medical CNC Project: How We Solved a Challenge for a U.S. Client

This case comes from a U.S. medical device customer. They needed a custom CNC-machined inner shaft used in spinal surgery implants. The part plays a key role in stabilizing the spine during surgery, so precision and quality were critical.

Project Highlights:

  • Material: Medical-grade custom stainless steel 416

  • Process: Full CNC machining, no casting involved

  • Structure: 7 components assembled into one inner shaft

  • Requirements: High hardness, medical surface coatings (DLC, TiN), and full documentation (COC, material & inspection reports)

At first, there was a mismatch issue — we didn’t receive the mating nut specifications, which led to a threading problem and rework. The customer also requested surface treatment changes.

How We Handled It:

  • Held online meetings to clarify the design

  • Re-machined and re-assembled all parts

  • Delivered the second batch successfully

  • Received positive feedback and were invited for more project quotations

What This Case Shows:

  • We understand medical industry standards

  • We take full responsibility when problems occur

  • We prioritize communication, fast action, and quality assurance

If you are looking for a CNC manufacturing partner for complex, high-precision components — especially for medical use — XY-GLOBAL is here to support you with expertise and full traceability.

👉 Contact us today to learn more.